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LUCENT FACIAL REFINER 60ml
€80.00
Tax included
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Returns
Return request period
You have a period of 14 calendar days from the receipt of the order to exercise your right of withdrawal. Requests submitted after this period will not be accepted.
Conditions for accepting a return
- The product must not have been opened or used.
- The original seal or cellophane must be intact (in perfumes, cosmetics, and care products).
- The original packaging must be in perfect condition.
- The request must be made through the official platform: https://isolee.outvio.com/.
- Return shipping costs will be borne by the customer, unless the return is due to an error by Isolée or a product defect.
Important: online returns only
Orders placed on the Isolée online store cannot be returned in physical stores.
Store staff can assist with inquiries but are not authorized to process returns. All returns must be made exclusively through https://isolee.outvio.com/.
Exceptions and non-returnable items
- Opened, used, or tested products.
- Perfumes without seal or cellophane.
- Unsealed makeup and care products.
- Manipulated, damaged, or altered items.
- Natural products with normal variations in color, smell, or texture (unless there are clear signs of spoilage reported within 48 hours with clear evidence).
Defective or transport-damaged products
- Issues must be reported within 48 hours of delivery.
- It is mandatory to send photos of the product, outer and inner packaging, and the product's weight on a home scale, along with a written statement.
- Manipulated or digitally modified evidence will not be accepted.
Return process
- Request the return exclusively through: https://isolee.outvio.com/.
- You will receive the necessary instructions once the request is approved.
- Choose between our courier pickup service (cost borne by the customer) or ship it yourself with prepaid postage.
- The product must be returned in its original packaging, unused and unmanipulated, with all tags.
- Once the product is received and verified, the return will be confirmed.
- The refund will be processed within a maximum of 30 working days via the same payment method (except for cash on delivery, which will be refunded via bank transfer).
Mandatory inspection before refund
No refund will be made without physically receiving the product and completing the corresponding inspection. Photos do not replace the physical return of the item.
Anti-fraud control and protection against suspicious claims
- All orders are weighed and photographed in the warehouse before shipping.
- Any claim of an “empty” package will be checked against this record and the carrier’s report.
- Accounts with recurrent or inconsistent claims may be restricted.
- Manipulated, empty, or altered returns will not be accepted. In such cases, Isolée reserves the right to reject the return and take legal action.
Promotional gifts and samples (GWP)
Gifts included in promotional campaigns are subject to availability.
- They are not guaranteed or claimable.
- Returns of these gifts are not accepted.
- If the order is returned, gifts must also be returned along with the main products.
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Lucent Facial Refiner, exfoliating face mask
Lucent Facial Refiner is a refined expression of contemporary skin care. Aesop has designed this treatment as an essential ritual for those seeking more even, revitalized, and luminous skin, without compromising the integrity of the skin barrier.
This exquisite gel-cream facial refiner, developed over six years, brings together the best of botanical and dermatological science. Its formula includes a precise combination of PHA (gluconolactone) and BHA (salicylic acid), which gently exfoliate, unclog pores, and renew the skin surface without irritation. Unlike abrasive scrubs, it works through progressive refinement, leaving the skin visibly smoother and more balanced.
In addition to its exfoliating action, it is enriched with vitamins B, E, and F, along with jojoba oil and aromatic resins of sandalwood and frankincense. This synergy of actives nourishes, softens, and hydrates, restoring vitality and revealing a natural glow from within. Skin feels calm, even, and more receptive to subsequent treatments.
Its fresh, sensorial texture melts into the skin, delivering a pleasurable experience from beginning to end. Once removed, it leaves the face soft and residue-free, with only a sense of lightness and renewal.
The 60 ml container, sleek and elegant, is designed to integrate naturally into any routine, whether at home or while traveling. It reflects Aesop’s minimalist and functional philosophy, where every detail serves everyday well-being.
True to the Australian brand's ethos, Lucent Facial Refiner is formulated with safe, effective ingredients selected with precision. It contains no synthetic fragrances or harsh substances, making it suitable even for sensitive skin types.
How to use
- Apply a generous layer to clean, dry skin, avoiding the eye area. Leave on for 5 to 15 minutes, then rinse with warm water. Use once or twice a week, depending on skin needs. Do not use on irritated or broken skin.Vegan
- Free from silicones and artificial fragrances
- Cruelty-free
- Suitable for all skin types
National Shipping
Isolée offers free shipping in the Peninsula and Balearic Islands on orders over 39€.
Orders for the Canary Islands are free of charge if they exceed the amount of 250€.*
International Shipping
Shipping to European Union countries costs 13,99€.*
Shipping to other European countries is the same cost.*
Easy Returns
If you are not satisfied with your purchase, you can return any product of your order within 30 days from the delivery date. Don't worry, we will refund you the full amount and a courier will come to your home to pick up the order.*
Customer service
Our team of beauty and customer service experts are here to help. Whether you need help with the new scrub you bought, have a question about the top notes of your favorite fragrance or just want to ask us a question, we'll be happy to help you..
hola@isolee.com - 654 942 398
13740
AESOP
B014524
Lucent Facial Refiner, exfoliating face mask
Lucent Facial Refiner is a refined expression of contemporary skin care. Aesop has designed this treatment as an essential ritual for those seeking more even, revitalized, and luminous skin, without compromising the integrity of the skin barrier.
This exquisite gel-cream facial refiner, developed over six years, brings together the best of botanical and dermatological science. Its formula includes a precise combination of PHA (gluconolactone) and BHA (salicylic acid), which gently exfoliate, unclog pores, and renew the skin surface without irritation. Unlike abrasive scrubs, it works through progressive refinement, leaving the skin visibly smoother and more balanced.
In addition to its exfoliating action, it is enriched with vitamins B, E, and F, along with jojoba oil and aromatic resins of sandalwood and frankincense. This synergy of actives nourishes, softens, and hydrates, restoring vitality and revealing a natural glow from within. Skin feels calm, even, and more receptive to subsequent treatments.
Its fresh, sensorial texture melts into the skin, delivering a pleasurable experience from beginning to end. Once removed, it leaves the face soft and residue-free, with only a sense of lightness and renewal.
The 60 ml container, sleek and elegant, is designed to integrate naturally into any routine, whether at home or while traveling. It reflects Aesop’s minimalist and functional philosophy, where every detail serves everyday well-being.
True to the Australian brand's ethos, Lucent Facial Refiner is formulated with safe, effective ingredients selected with precision. It contains no synthetic fragrances or harsh substances, making it suitable even for sensitive skin types.
How to use
- Apply a generous layer to clean, dry skin, avoiding the eye area. Leave on for 5 to 15 minutes, then rinse with warm water. Use once or twice a week, depending on skin needs. Do not use on irritated or broken skin.Vegan
- Free from silicones and artificial fragrances
- Cruelty-free
- Suitable for all skin types
National Shipping
Isolée offers free shipping in the Peninsula and Balearic Islands on orders over 39€.
Orders for the Canary Islands are free of charge if they exceed the amount of 250€.*
International Shipping
Shipping to European Union countries costs 13,99€.*
Shipping to other European countries is the same cost.*
Easy Returns
If you are not satisfied with your purchase, you can return any product of your order within 30 days from the delivery date. Don't worry, we will refund you the full amount and a courier will come to your home to pick up the order.*
Customer service
Our team of beauty and customer service experts are here to help. Whether you need help with the new scrub you bought, have a question about the top notes of your favorite fragrance or just want to ask us a question, we'll be happy to help you..
hola@isolee.com - 654 942 398
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