ESSENTIAL PARFUMS
START A RETURN
THE MUSC HAND AND BODY SOAP
€29.00
Tax included
Te enviaremos un email cuando el producto vuelva a estar disponible.
Returns
Return request period
You have a period of 14 calendar days from the receipt of the order to exercise your right of withdrawal. Requests submitted after this period will not be accepted.
Conditions for accepting a return
- The product must not have been opened or used.
- The original seal or cellophane must be intact (in perfumes, cosmetics, and care products).
- The original packaging must be in perfect condition.
- The request must be made through the official platform: https://isolee.outvio.com/.
- Return shipping costs will be borne by the customer, unless the return is due to an error by Isolée or a product defect.
Important: online returns only
Orders placed on the Isolée online store cannot be returned in physical stores.
Store staff can assist with inquiries but are not authorized to process returns. All returns must be made exclusively through https://isolee.outvio.com/.
Exceptions and non-returnable items
- Opened, used, or tested products.
- Perfumes without seal or cellophane.
- Unsealed makeup and care products.
- Manipulated, damaged, or altered items.
- Natural products with normal variations in color, smell, or texture (unless there are clear signs of spoilage reported within 48 hours with clear evidence).
Defective or transport-damaged products
- Issues must be reported within 48 hours of delivery.
- It is mandatory to send photos of the product, outer and inner packaging, and the product's weight on a home scale, along with a written statement.
- Manipulated or digitally modified evidence will not be accepted.
Return process
- Request the return exclusively through: https://isolee.outvio.com/.
- You will receive the necessary instructions once the request is approved.
- Choose between our courier pickup service (cost borne by the customer) or ship it yourself with prepaid postage.
- The product must be returned in its original packaging, unused and unmanipulated, with all tags.
- Once the product is received and verified, the return will be confirmed.
- The refund will be processed within a maximum of 30 working days via the same payment method (except for cash on delivery, which will be refunded via bank transfer).
Mandatory inspection before refund
No refund will be made without physically receiving the product and completing the corresponding inspection. Photos do not replace the physical return of the item.
Anti-fraud control and protection against suspicious claims
- All orders are weighed and photographed in the warehouse before shipping.
- Any claim of an “empty” package will be checked against this record and the carrier’s report.
- Accounts with recurrent or inconsistent claims may be restricted.
- Manipulated, empty, or altered returns will not be accepted. In such cases, Isolée reserves the right to reject the return and take legal action.
Promotional gifts and samples (GWP)
Gifts included in promotional campaigns are subject to availability.
- They are not guaranteed or claimable.
- Returns of these gifts are not accepted.
- If the order is returned, gifts must also be returned along with the main products.
START A RETURN
500 ml
€29.00
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Quick and easy returns
The Musc Liquid Body and Hand Soap, a sweeter than normal cleansing.
It is more than necessary to make the ideal match if you already have an excellent perfume such as The Musc by Calice Becker with a liquid soap and what better than going to the same line to cause sensational effects and have a true olfactory experience with each of its products. This liquid soap has been elaborated in a traditional way avoiding environmental pollution. It is respectful of sensitive skin and aims to preserve the notes of the original perfume being Reg Ginger and beeswax from Laos and Lavandin grosso the main elements in each use, your body and your hands will be delicately perfumed and disinfected since it contains a formulation with 98% natural ingredients and contains glycerin to avoid and prevent dry hands.
A content that has been poured into an environmentally friendly container, which is easy to place anywhere and shows the simplicity of the brand, but at the same time conveys that neatness you need in your body and your home. It is accompanied by a black dispenser cap that properly manages each use, in addition to preventing any spills. Essential Parfums has been in this wonderful industry for about 25 years. This brand, in particular, is characterized by its rebellious spirit and for recovering the essence of high perfumery, where perfumers are given the freedom to carry out their creations without any limits and using top quality sustainable elements. Part of its approach lies in the fact that this perfume house focuses on the fragrance itself leaving aside an exuberant presentation, its perfumers always seek to use natural ingredients to elaborate rare but enchanting fragrances, which translates into simplicity being its maximum sophistication, besides having affordable prices for all its public."
National Shipping
Isolée offers free shipping in the Peninsula and Balearic Islands on orders over 39€.
Orders for the Canary Islands are free of charge if they exceed the amount of 250€.*
International Shipping
Shipping to European Union countries costs 13,99€.*
Shipping to other European countries is the same cost.*
Easy Returns
If you are not satisfied with your purchase, you can return any product of your order within 30 days from the delivery date. Don't worry, we will refund you the full amount and a courier will come to your home to pick up the order.*
Customer service
Our team of beauty and customer service experts are here to help. Whether you need help with the new scrub you bought, have a question about the top notes of your favorite fragrance or just want to ask us a question, we'll be happy to help you..
hola@isolee.com - 654 942 398
Data sheet
- Familia olfativa
- Woody
2621
ESSENTIAL PARFUMS
B005334
New product
The Musc Liquid Body and Hand Soap, a sweeter than normal cleansing.
It is more than necessary to make the ideal match if you already have an excellent perfume such as The Musc by Calice Becker with a liquid soap and what better than going to the same line to cause sensational effects and have a true olfactory experience with each of its products. This liquid soap has been elaborated in a traditional way avoiding environmental pollution. It is respectful of sensitive skin and aims to preserve the notes of the original perfume being Reg Ginger and beeswax from Laos and Lavandin grosso the main elements in each use, your body and your hands will be delicately perfumed and disinfected since it contains a formulation with 98% natural ingredients and contains glycerin to avoid and prevent dry hands.
A content that has been poured into an environmentally friendly container, which is easy to place anywhere and shows the simplicity of the brand, but at the same time conveys that neatness you need in your body and your home. It is accompanied by a black dispenser cap that properly manages each use, in addition to preventing any spills. Essential Parfums has been in this wonderful industry for about 25 years. This brand, in particular, is characterized by its rebellious spirit and for recovering the essence of high perfumery, where perfumers are given the freedom to carry out their creations without any limits and using top quality sustainable elements. Part of its approach lies in the fact that this perfume house focuses on the fragrance itself leaving aside an exuberant presentation, its perfumers always seek to use natural ingredients to elaborate rare but enchanting fragrances, which translates into simplicity being its maximum sophistication, besides having affordable prices for all its public."
National Shipping
Isolée offers free shipping in the Peninsula and Balearic Islands on orders over 39€.
Orders for the Canary Islands are free of charge if they exceed the amount of 250€.*
International Shipping
Shipping to European Union countries costs 13,99€.*
Shipping to other European countries is the same cost.*
Easy Returns
If you are not satisfied with your purchase, you can return any product of your order within 30 days from the delivery date. Don't worry, we will refund you the full amount and a courier will come to your home to pick up the order.*
Customer service
Our team of beauty and customer service experts are here to help. Whether you need help with the new scrub you bought, have a question about the top notes of your favorite fragrance or just want to ask us a question, we'll be happy to help you..
hola@isolee.com - 654 942 398
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